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Deposit, Reservation and Cancellation Policies

For Classes, Workshops, Events, and Professional Trainings (Programs)

Payment Policy

We require payment in full for all programs, which you can provide by check, cash, or credit card at the time of registration. Credit card payments can be made over the phone or in person at Duke Integrative Medicine. Cash payments must be made in person. Check payments can be made in person or by mail provided that you call first to ensure that spaces are available in the desired program.

Cancellation Policy

Due to the high demand for our services and participant limits for some of our programs we ask for your assistance in informing us of requests for cancellations as early as possible. This will allow us to offer your space to someone else.

For online only programs with no designated start date (continuously available for self-paced learning), no cancellations, refunds or transfers are allowed.

For programs with a designated start date, transfers are not allowed. Cancellations may be requested using the cancellation request form below. If you make this request at least 7 days prior to the start of the program you will receive a refund of your payment minus an administration fee equal to 10% of the registration fee. If you request a cancellation within 7 days of the program start date or do not arrive on your scheduled start date you will forfeit your payment.

Exception: No tuition refunds are available for the Leadership Program in Integrative Healthcare.

If you are entitled to a refund, please note the following. If you paid by check or cash please allow a minimum of 30 days to receive your refund check. If you paid by credit card please allow a minimum of 5 business days to credit your account.

Cancellation Request Form

Please log in to access the Cancellation Request Form.

Submit Cancellation Request

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